The Ugg Boot Factory

Here at the Ugg Boot Factory we specialise in manufacturing high quality Australian made, 100% sheepskin footwear. Our products are made in our Factory in Fairy Meadow, New South Wales. You are supporting an Australian Made and Owned business shopping with us!

**current order turn around time is between 1-7 business days**

*please note we are not clobber leather and are in no way associated with clobber and their current customer orders*

Location

Visit Our Store

60-62 Jardine street

Fairy Meadow NSW 2519

Monday 9am - 4pm

Tuesday 9am - 4pm

Wednesday 9am - 4pm

Thursday 9am - 4pm

Friday 9am - 4pm

Saturday  9am - 1pm

Sunday  CLOSED

Call us on 

0421 992 393

Email us on

lauggs@bigpond.com

Terms and conditions

EXCHANGES AND REFUNDS

The Ugg Boot Factory offer exchanges and full refunds provided the items are returned in their original condition, unworn and unused. 

Exchanges and refunds must be posted back to the Ugg Boot Factory at the customers expense and a return prepaid express bag must be included should you require a replacement item.

Items will be exchanged or refunded the total amount at the original time of purchase.

SHIPPING

PLEASE ALLOW UP TO 5 DAYS FOR YOUR ORDER TO BE SHIPPED

We ship our orders via sendle. We do not ship to PO boxes. We also do not accept any responsibility for parcels once they have left our premises. Any missing parcel claims need to be taken up with sendle.

Shipping rates are-

Orders up to $200 in value are $16

Orders in value from $200 to $400 are $20

Orders in value from $400 and up are $25

this excludes over sized items such as rugs and cowhides

SIZING 

When choosing your size we recommend going off your current shoe size.  Our sizing is based on a mens fitting, so when you receive your order, it will come with two sizes, a mens size and a ladies size. There is always two sizes difference between a man and ladies.

COLOURS

Please remember the colours will vary depending on the device you are using to view our website. 

GST

All orders placed are inclusive of the 10% GST

Please contact us should you have any questions and thank you for supporting an Australian owned and operated business.